FAQ'S
Any questions? We're here to help
When was SwimExpert established?
SwimExpert was established in June 2006 starting with one venue, we now have over 30 venues in our portfolio delivering 1,000s of swimming lessons each week, we are always looking for other popular locations to expand to.
Is SwimExpert a recognised company?
Yes, we are an recognised company with nearly 20 years of professional experience delivering swimming lessons to children and adults. We also offer swimming and sports related products from our four online shops.
How many people does SwimExpert employ?
We have over 20 permanent staff at our Head Office and 100+ Swimming Teachers and Water Assistants at our swimming venues as well as numerous teachers on a cover basis.
What brands does SwimExpert own?
SwimExpert and HydroKidz brands specialise in swimming lessons for children and adults. We also have online shops including Simply Swim, The Swimming Shop, Richfield Sports and My Proud Moments, all with an emphasis on swimming and sports related products.
How do I apply for a job at SwimExpert?
If you are looking for a particular role, you can ‘search by role’ in the main menu, you can then ‘apply for this job’ by filling in a short form, add a short message and attaching a CV.
What is the application process?
Fill in the form for the role you are interested in, or sign up for Job Alerts for any future positions. We will telephone you as the first point of contact with you. We can offer you more information for the job role. You will be invited for a first interview. You will be invited for a second interview. A job offer for the successful candidate is made, followed by training and induction.
Will I need to complete any tests?
No, we do not conduct any psychometric tests. For some roles we might observe you conducting lessons or ask you scenerio based questions
Do I need to perform a practical interview (for trainee teacher and teacher roles)?
Yes, you will be required to deliver a lesson and be assessed by one of our Swim Co-ordinators or Lead Teachers.
Do I need my own insurance?
Yes, if you are applying for the role of Swimming Teacher, you will be required to have you own insurance.
Do I need to be qualified to work as a Swimming Instructor?
Yes, all swimming instructors must be qualified to teach swimming lessons. See our section on sponsored training programmes if you are interested to learn how to be a swim teacher.
What qualifications do SwimExpert require instructors to have?
A minimum Swim England L1 and L2 or STA Award/Certificate. SwimExpert can also accept some international qualifications if they can be converted by the STA. You can contact the STA directly to check your qualification.
Do you offer training for unqualified applicants?
Yes, we offer funded training schemes for those who are not qualified and are
interested in becoming a swimming instructor.
Do you provide a uniform?
Yes, we will provide you with a SwimExpert/HydroKidz t-shirt.
What kind of support do I receive?
Support is provided by dedicated Swim Co-ordinators and Lead Teachers across various sites with SwimExpert.
Do you provide on-going training?
Yes, we run in-house courses, which is recognised by the STA. We also offer CPD throughout the year.
Do I need my own DBS?
Yes, you will be required to have your own DBS, if you are applying for Swimming Teacher, Trainee Teacher and Water Assistants roles.
How important are computer skills?
This depends on which role you are applying for, there is minimal computer skills required for a swimming teacher/trainee teacher/water assistant roles but naturally, more for office roles.
Is there much admin?
This depends on which role you are applying for, there is minimal admin skills required for a swimming teacher/trainee teacher/water assistant role because you will have support staff to help. There is more admin for office roles.
Which swimming lesson curriculum do you follow?
We follow Swim England guidelines but have our own schemes of work too.
How can I stay updated of any new job opportunities?
You can supply your details in ‘Job Alert’ to subscribe to instant alerts of new relevant jobs directly to your email inbox.
Do I have to supply a CV?
Ideally yes, when you are applying for a job, you can add a short covering message and attach a CV.
What are the working environments like at SwimExpert venues?
You will be based in the some of the most luxurious working environments in hotels and private school locations.
What are the Support Offices like at SwimExpert?
Our Support Office is bright and modern and based in central Reading with excellent transport links.
Are lessons popular at SwimExpert venues?
Yes, our swimming pools are in popular locations often with high demand.
What are your clients like at SwimExpert from a Swimming Teacher, Trainee Teacher or Water Assistant perspective?
You will have a range of highly motivated, regular clients who will have individual swimming requirements.
Are there any staff discounts at your online shops?
Yes, we offer staff discounts at our online shops (theswimmingshop.com and simplyswim.com).
Will SwimExpert fund my course?
Yes, if you are an Unqualified Teacher, we can also help with the funding of your course.
Does SwimExpert offer flexible working hours as as Swimming Teacher, Trainee Teacher or Water Assistant?
Yes, with over 30 venues and working 7 days a week, we have a variety of working hours to suit our schedule. Join us today!
Is there career progression at SwimExpert?
Yes, we actively encourage our staff to take any extra relevant qualifications and awards and can offer routes to progression with the company.
What are the salaries like at SwimExpert?
Each job role has an advertised salary range, and we pride ourselves on well-paid, competitive earnings.
What is the phone number of SwimExpert?
Our customer service team are available on 0330 111 2929 during office hours
How can I email SwimExpert?
You can email us at [email protected] or use our contact form.
Where is SwimExpert based?
Our Support Office is based at 4 Cremyll Road, Reading RG1 8NQ. We have over 30 venues throughout the UK.
What are your office opening times?
Our office opening times are Mon-Fri 9.30am – 6pm and Sat 8am 4.30pm