SUPPORT TEAM


Our Dedicated Support Team Needs You!

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Our Support office in located in lovely offices in central Reading, with free parking and close to bus and rail routes.  The team here help to look after all the activities we do, whether its swim lessons or e-commerce.  Roles include customer service, new enquiries, marketing, e-commerce, operations and administration and finance.  We are usually fully staffed but do have occasional vacancies and are always open to hear from exceptional candidates so we can contact you as and when an opening arises.

Some of our support office roles

Customer Service

In this team you will ensure that all our customers experience a great service from us, resolving any issues along the way, and will develop great ongoing relationships with them by phone and email.

New Enquiries

You’ll handle new enquiries to help potential customers learn more about our services and to select the right options for them. For this team we are looking for people experienced in converting prospective enquiries into new customers, using their enthusiasm, warmth and skill to do so.

Marketing

As we have six separate brands, our marketing team is always busy!  We’re experienced in all aspects of online presence and marketing as well as more traditional means of getting our messages across!

Administration

With thousands of lessons taking place each year and multiple aspects to our business we have some key administrators who love the variety and juggling lots of priorities

E-commerce

Our e-commerce team deal with our four brands and ensure that 1000s of orders leave on time each week to customers across the UK and abroad.

Operations

Our operations team is responsible for the recruitment and scheduling of all our swim instructors.  Ensuring that we always have the right people in the right places is what they strive to do!

Benefits of working with Us Flexible Hours Great Pay Career Progression Great Team Atmosphere Free Parking 30 Days+ Holiday Better

Some of Our Support Team Vacancies

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"Supportive professional company"

I have found SwimExpert a professional company that supports my personal development with a structured career pathway and values my contribution to the team. I wholeheartedly recommend SwimExpert to anyone seeking a dynamic and fulfilling career in the leisure industry.
Sam

Sam S

Swim Co-ordinator

"Love teaching SwimExpert clients"

I enjoy teaching for the SwimExpert, because I am able to teach both adults and children of all abilities, in both private and group lessons. SwimExpert also provides me leadership training to make me a capable lead teacher. I feel so satisfied to see people feeling their own progress in swimming.
Ingrid-C

Ingrid C

Swim Teacher

"I qualified with SwimExpert"

I joined SwimExpert on their Funding Program; I had a great chance to perform some trial shifts and loved every minute. Before you know it, I swiftly progressed, attained my STA Award and now find myself teaching a few days per week. I have regular contact with the Coordinators, support from the leads and can do all this while I'm at Uni, what more could I possibly ask for?!
Omar

Omar B

Trainee Swim Teacher

"Great Career Pathway"

I have really enjoyed working at SwimExpert as a Swimming Coordinator. Since joining, I have been supported in my day to day work as well my ongoing professional development. I look forward to continuing to expand my skills and knowledge with the company
Ashley

Ashley J

Swim Co-ordinator